Electronic State Business Daily

Security Operations (SecOps)

Solicitation ID:  

DIR-CPO-STS-602

Status:  

Closed

Contact Name:  

Deshon James

Contact Number:  

(512) 475-4557

Contact Email:  

enterprise602@dir.texas.gov

Bid Response Email:  

enterprise602@dir.texas.gov

Response Due Date:  

7/10/2026

Response Due Time:  

2:00 PM

Agency/Texas SmartBuy Member Number:  

313

Posting Requirement:  

14+ Days for Entire Solicitation Package

State Agency Procurement Certification:  

Dual CTCD/CTCM certification

Solicitation Posting Date:  

4/20/2026

Last Modified:  

7/10/2026 2:02 pm

Class/Item Code:  

20429-*Data/File Security Hardware/Software, To Include Encryption; 20529-*Data/File Security Hardware/Software, To Include Encryption, Environmentally Certified Products; 20785-*Systems Environmental Monitor For Computer Rooms; 20890-*Utilities: Back; 20991-*Utilities: Back; 25720-Aviation Equipment, Defense and Homeland Security; 25729-Communications Equipment, Defense and Homeland Security; 25740-Homeland Security Equipment And Accessories (Not Otherwise Classified); 25778-Security Enhancement Equipment, Cyber; 25779-Security Enhancement Equipment, Physical (Including Blast Curtains); 25780-Security Equipment, Defense and Homeland Security; 52540-Book Security Systems, Equipment, And Supplies; 68002-*Access Control Systems And Security Systems; 68097-*Warning Systems, Perimeter Anti; 72020-Control Devices For Motor Fuel Dispensing/Security/Management; 73086-*Telephone Line Monitoring Systems; 83834-*Communication Security Systems; 83839-Consoles And Racks, Security; 83883-*Telecommunication (Internet Protocol) Network Monitoring, Surveillance, Intrusion Detection Systems And Networking Products; 90678-Security Systems Intruder And Smoke Detection ; 90933-Contractor Compliance Monitoring Services; 91567-Monitoring Services, Critical Equipment And Site, Wireless, Web; 91893-Security/Safety Consulting; 92037-*Networking Services (Including Installation, Security, And Maintenance); 92584-Security Systems Intruder And Smoke Detection/Engineering; 93673-Security And Access Systems Maintenance And Repair; 98166-Security And Access Systems (Airport, Library, Hospitals, Etc.) Rental Or Lease; 99046-Guard And Security Services; 99048-Identity Theft Protection And Data Security Services; 99050-*Installation Of Security And Alarm Equipment;

Addendum:  

7/2/2026 3:58 pm: Addendum 8 modifies the solicitation for Security Operations (SecOps), Solicitation No. DIR-CPO-STS-602, released April 20, 2026. It includes the following: 1. RFO DIR-CPO-STS-602_SecOps_Final_A8, with updates to the following sections: a. RFO Section 3.5.12.11 Respondent Experience and subsections updated to provide clarity of what is be included in “ABC_DIR_RFO_Experience.docx.” b. RFO Section 3.5.12.11.1 Company Overview revised Bullet 3 to clarify that: “Table 9 Organization Overview shall be included in the “ABC_DIR_RFO_Experience.docx” and will not be counted towards the ten (10) page limit stated above.” c. RFO Section 3.5.12.11.2 Respondent Experience: i. Bullet 1: Revised to add clarifying language that Respondent’s overall experience can be “inclusive of prime and subcontractor partners.” ii. Sub-bullet 2.a.iii.: Revised to read: “Table 10 Business Experience Template shall be included in the “ABC_DIR_RFO_Experience.docx” and will not be counted towards the ten (10) page limit stated above.” iii. Table 10 Business Experience Template: Revised text box to read, “Respondents may restructure this table, including adjustments for subcontractor experience as necessary, provided the specified information is provided in the Response.” d. RFO Section 3.5.12.13 Proposed Account Organization: Bullet 2 was revised to read “Respondent must include in its Response the resumes and qualifications of all proposed Key Personnel, including their specific experience working on related projects, including specific public and private cloud expertise.” i. Sub-bullet 2(b): Revised to read “Resumes shall not be more than three (3) pages in length, and resumes shall not count against the ten (10) page maximum limit for Proposed Account Organization.” e. RFO Section 3.5.12.13.1 Subcontractors: Revised Bullet 2 to read: “Respondent must also include Key Personnel resumes as described in the Section 3.5.12.13 Proposed Account Organization above.” f. RFO Section 3.5.14 Response Package 4 Completed VetHUB Subcontracting Plan Form: Renamed “RFO Section 3.5.14 Response Package 4: Completed State of Texas Subcontracting Plan Form”. i. Language added for Good Faith Effort documentation requirements of the Subcontracting Plan form. ii. RFO Attachment H has been renamed to “RFO Attachment H State of Texas Subcontracting Plan (SP) throughout the section and document. 2. Attachment H: VetHUB Subcontracting Plan (SP) a. Replaced with State of Texas Subcontracting Plan Form 3. Attachment B: (Technical Solution Summary) with updates to the following sections: a. Table 1 Tooling Solution, Column title “Purpose/Function” was updated to “Purpose” 4. Question and Answer Document, Addendum 8 5. RFO Limited Questions and Answers Document: Common Data Room
7/2/2026 3:56 pm: Addendum 8 modifies the solicitation for Security Operations (SecOps), Solicitation No. DIR-CPO-STS-602, released April 20, 2026. It includes the following: 1. RFO DIR-CPO-STS-602_SecOps_Final_A8, with updates to the following sections: a. RFO Section 3.5.12.11 Respondent Experience and subsections updated to provide clarity of what is be included in “ABC_DIR_RFO_Experience.docx.” b. RFO Section 3.5.12.11.1 Company Overview revised Bullet 3 to clarify that: “Table 9 Organization Overview shall be included in the “ABC_DIR_RFO_Experience.docx” and will not be counted towards the ten (10) page limit stated above.” c. RFO Section 3.5.12.11.2 Respondent Experience: i. Bullet 1: Revised to add clarifying language that Respondent’s overall experience can be “inclusive of prime and subcontractor partners.” ii. Sub-bullet 2.a.iii.: Revised to read: “Table 10 Business Experience Template shall be included in the “ABC_DIR_RFO_Experience.docx” and will not be counted towards the ten (10) page limit stated above.” iii. Table 10 Business Experience Template: Revised text box to read, “Respondents may restructure this table, including adjustments for subcontractor experience as necessary, provided the specified information is provided in the Response.” d. RFO Section 3.5.12.13 Proposed Account Organization: Bullet 2 was revised to read “Respondent must include in its Response the resumes and qualifications of all proposed Key Personnel, including their specific experience working on related projects, including specific public and private cloud expertise.” i. Sub-bullet 2(b): Revised to read “Resumes shall not be more than three (3) pages in length, and resumes shall not count against the ten (10) page maximum limit for Proposed Account Organization.” e. RFO Section 3.5.12.13.1 Subcontractors: Revised Bullet 2 to read: “Respondent must also include Key Personnel resumes as described in the Section 3.5.12.13 Proposed Account Organization above.” f. RFO Section 3.5.14 Response Package 4 Completed VetHUB Subcontracting Plan Form: Renamed “RFO Section 3.5.14 Response Package 4: Completed State of Texas Subcontracting Plan Form”. i. Language added for Good Faith Effort documentation requirements of the Subcontracting Plan form. ii. RFO Attachment H has been renamed to “RFO Attachment H State of Texas Subcontracting Plan (SP) throughout the section and document. 2. Attachment H: VetHUB Subcontracting Plan (SP) a. Replaced with State of Texas Subcontracting Plan Form 3. Attachment B: (Technical Solution Summary) with updates to the following sections: a. Table 1 Tooling Solution, Column title “Purpose/Function” was updated to “Purpose” 4. Question and Answer Document, Addendum 8 5. RFO Limited Questions and Answers Document: Common Data Room
6/22/2026 8:16 am: Addendum 7 modifies the solicitation for Security Operations (SecOps), Solicitation No. DIR-CPO-STS-602, released April 20, 2026. It includes the following: 1. Upon review, DIR determined that prospective Respondents were not initially provided with access to the common data room when granted access to the SecOps data room. DIR has since confirmed that, as of June 9, 2026, all Respondents with data room access have access to both the common and SecOps data rooms. However, because this confirmation occurred after the RFO Question Submission deadline of June 5, 2026, DIR is opening a limited Questions and Answers period only for questions prospective Respondents may have regarding documents in the common data room. DIR will not accept any questions not related to the common data room; those questions should have already been asked during main Question and Answer period. The deadline for this limited Common Data Room Questions and Answers period is June 26, 2026, at 2:00 p.m. (CT). 2. RFO DIR-CPO-STS-602_SecOps_Final_A7, with updates to the following section, based on the limited Common Data Room Questions and Answers submission deadline: a. RFO Section 3.3 Schedule of Events: Table 2
6/17/2026 9:42 am: Addendum 6 modifies the solicitation for Security Operations (SecOps), Solicitation No. DIR-CPO-STS-602, released April 20, 2026. It includes the following: 1. Notice that the RFO for DIR-CPS-STS-602 has been updated to extend the Response Submission Deadline until July 10, 2026, 2 p.m. CT. 2. RFO DIR-CPO-STS-602_SecOps_Final_A6, with updates to the following sections, based on the updated response submission deadline: a. RFO cover page b. RFO Section 3.3 Schedule of Events: Table 2 3. Question and Answer Document, Addendum 6 4. Attachment 2.1 (Pricing and Volumes), with updates as follows: a. Unit Rates: Updated instructions to remove reference to A - Application List tab. b. Rate Card and A - Rate Card Descriptions: Updated rate card category from Software Developer to Software Developer 1 and Software Developer 2. c. Volume Discounts: Updated instructions to change “chargers” to “charges.” 5. Attachment 2.2 (Financial Responsibility Matrix), with updates as follows: a. Instructions: Changed reference from "Exhibit 4" to "Exhibit 2.” b. Facilities: Updated to clarify building requirements for DCS-TPC SCP Sites from SCP to “TPC SCP"
6/8/2026 2:35 pm: Addendum 5 modifies the solicitation for Security Operations (SecOps), Solicitation No. DIRCPO-STS-602, released April 20, 2026. It includes the following: 1. RFO DIR-CPO-STS-602_SecOps_Final_A5, including updates to following sections: a. Solicitation Contents - RFO Attachments b. Section 2.6 Form of Contract c. Table 3 Questions Template d. Section 3.5.11 Response Organization e. Table 7 Response Package 2 Files: Exceptions f. Section 3.5.12.10 Transition Approach & Methodology g. Section 3.5.12.10.3 Transition Timeline h. Section 3.5.14 Response Package 4 Completed Subcontracting Plan Form 2. Question and Answer Document, Addendum 5
6/8/2026 2:33 pm: Addendum 5 modifies the solicitation for Security Operations (SecOps), Solicitation No. DIRCPO-STS-602, released April 20, 2026. It includes the following: 1. RFO DIR-CPO-STS-602_SecOps_Final_A5, including updates to following sections: a. Solicitation Contents - RFO Attachments b. Section 2.6 Form of Contract c. Table 3 Questions Template d. Section 3.5.11 Response Organization e. Table 7 Response Package 2 Files: Exceptions f. Section 3.5.12.10 Transition Approach & Methodology g. Section 3.5.12.10.3 Transition Timeline h. Section 3.5.14 Response Package 4 Completed Subcontracting Plan Form 2. Question and Answer Document, Addendum 5
5/27/2026 9:20 am: This Addendum 4 modifies the solicitation for Security Operations (SecOps), Solicitation No. DIR-CPO-STS-602, released April 20, 2026. It includes the following: 1. Question and Answer Document, Addendum 4
5/18/2026 8:55 am: Addendum 3 modifies the solicitation for Security Operations (SecOps), Solicitation No. DIR-CPO-STS-602, released April 20, 2026. It includes the following: 1. Question and Answer Document, Addendum 3 2. RFO DIR-CPO-STS-602_SecOps_Final_A3, including updates to following sections: a. Section 3.1 Point of Contact b. Section 3.5.12 Response Package 1: Administrative Submission Requirements c. Section 3.5.12.10.3 Transition Timeline 3. RFO Att C PDAA Vendor Self-Assessment a. Updated to Excel format instead of PDF
5/18/2026 8:52 am: Addendum 3 modifies the solicitation for Security Operations (SecOps), Solicitation No. DIR-CPO-STS-602, released April 20, 2026. It includes the following: 1. Question and Answer Document, Addendum 3 2. RFO DIR-CPO-STS-602_SecOps_Final_A3, including updates to following sections: a. Section 3.1 Point of Contact b. Section 3.5.12 Response Package 1: Administrative Submission Requirements c. Section 3.5.12.10.3 Transition Timeline 3. RFO Att C PDAA Vendor Self-Assessment a. Updated to Excel format instead of PDF
5/11/2026 9:51 am: This Addendum 2 modifies the solicitation for Security Operations (SecOps), Solicitation No. DIR-CPO-STS-602, released April 20, 2026. It includes the following: 1. Information from the SecOps Bidder’s Conference hosted on May 5, 2026: • List of individuals who attended the Security Operations (SecOps) Bidder’s Conference • YouTube link to Bidder’s Conference event: https://youtu.be/UZrP58RyAqU • Security Operations (SecOps) Bidder’s Conference Presentation Deck, inclusive of the following update from the version presented at the conference: o Corrected description of Attachment F: Respondent Release of Liability on page 40
5/11/2026 9:50 am: This Addendum 2 modifies the solicitation for Security Operations (SecOps), Solicitation No. DIR-CPO-STS-602, released April 20, 2026. It includes the following: 1. Information from the SecOps Bidder’s Conference hosted on May 5, 2026: • List of individuals who attended the Security Operations (SecOps) Bidder’s Conference • YouTube link to Bidder’s Conference event: https://youtu.be/UZrP58RyAqU • Security Operations (SecOps) Bidder’s Conference Presentation Deck, inclusive of the following update from the version presented at the conference: o Corrected description of Attachment F: Respondent Release of Liability on page 40
4/28/2026 4:40 pm: This Addendum 1 modifies the solicitation for Security Operations (SecOps), Solicitation No. DIR-CPO-STS-602, released April 20, 2026. It includes the following: 1. RFO Section 3.3 Schedule of Events is updated to revise the procurement timeline and deadlines. 2. RFO Section 3.3.1 Bidder’s Conference is revised to provide an updated registration link to the Bidder’s Conference. 3. RFO Section 3.5.12.1 Transmittal Letter and Executive Summary is updated based on revised procurement timeline. 4. MSA Attachment 1 Definitions Table is updated with a revised definition of “Commencement Date.” 5. Exhibit 2.1 Pricing and Volumes is updated to reflect revised contract years and transition period. All modifications set forth in this Addendum shall be deemed incorporated into the solicitation and shall supersede any conflicting information previously issued. Except as expressly amended herein, all terms, conditions, requirements, and provisions of the original solicitation remain unchanged.
4/28/2026 4:29 pm: This Addendum 1 modifies the solicitation for Security Operations (SecOps), Solicitation No. DIR-CPO-STS-602, released April 20, 2026. It includes the following: 1. RFO Section 3.3 Schedule of Events is updated to revise the procurement timeline and deadlines. 2. RFO Section 3.3.1 Bidder’s Conference is revised to provide an updated registration link to the Bidder’s Conference. 3. RFO Section 3.5.12.1 Transmittal Letter and Executive Summary is updated based on revised procurement timeline. 4. MSA Attachment 1 Definitions Table is updated with a revised definition of “Commencement Date.” 5. Exhibit 2.1 Pricing and Volumes is updated to reflect revised contract years and transition period. All modifications set forth in this Addendum shall be deemed incorporated into the solicitation and shall supersede any conflicting information previously issued. Except as expressly amended herein, all terms, conditions, requirements, and provisions of the original solicitation remain unchanged.
4/28/2026 4:10 pm: This Addendum 1 modifies the solicitation for Security Operations (SecOps), Solicitation No. DIR-CPO-STS-602, released April 20, 2026. It includes the following: 1. RFO Section 3.3 Schedule of Events is updated to revise the procurement timeline and deadlines. 2. RFO Section 3.3.1 Bidder’s Conference is revised to provide an updated registration link to the Bidder’s Conference. 3. RFO Section 3.5.12.1 Transmittal Letter and Executive Summary is updated based on revised procurement timeline. 4. MSA Attachment 1 Definitions Table is updated with a revised definition of “Commencement Date.” 5. Exhibit 2.1 Pricing and Volumes is updated to reflect revised contract years and transition period. All modifications set forth in this Addendum shall be deemed incorporated into the solicitation and shall supersede any conflicting information previously issued. Except as expressly amended herein, all terms, conditions, requirements, and provisions of the original solicitation remain unchanged.

Solicitation Description:  

Through this Request for Offer (“RFO”), the Texas Department of Information Resources (“DIR”) seeks to procure a vendor for Security Operations (“SecOps”) to be provided to eligible DIR Customers through DIR’s Data Center Services (“DCS”) program. DIR invites interested parties that meet the RFO qualifications to submit proposals regarding their solutions and related service offerings (the submitting parties “Respondents” and the submissions “Responses”). All information shall be submitted in the format stipulated in this RFO.

Awards

No awards available.

Attachments

#
Name
Description

1

ESBD_507906_1776703209828_01 MSA and Attachments.zip

Zipped file which contains 6 documents: Master Service Agreement (MSA) and Attachments A - E, respectively.

2

ESBD_507906_1776703333708_02 RFO and Attachments.zip

Zipped file which contains 9 documents: the RFO and Attachments A - H, respectively.

3

ESBD_507906_1776703496359_03 Exhibit 1 SOW and Attachments.zip

Zipped file which contains 6 documents: Exhibit 1 Statement of Work (SOW) and Attachments 1.1 - 1.4, and Appendix A reports.

4

ESBD_507906_1776703729148_04 Exhibit 2 Pricing and Attachments.zip

Zipped file which contains 3 documents: Exhibit 2 Financial Provisions and Pricing Requirements, and Attachments 2.1 and 2.2, respectively.

5

ESBD_507906_1777412629021_Addendum 1 and Attachments.zip

Zipped file which contains 4 Documents: Addendum 1, RFO, Exhibit 2.1 Pricing and Volumes, and MSA Attachment 1 Definitions Table, respectively.

6

ESBD_507906_1778512170127_Addendum 2 and Attachments.zip

Zipped file which contains three (3) documents: Addendum 2 Coversheet, Bidder's Conference Attendees List, Bidder's Conference Slides, and the Bidder's Conference YouTube recording link, respectively.

7

ESBD_507906_1779113364587_Addendum 3 and Attachments.zip

Zipped file which contains 4 Documents: Addendum 3, RFO, Excel version of the PDAA, and Question and Answer document, respectively.

8

ESBD_507906_1779891780381_Addendum 4 and Attachments.zip

Zipped File which contains two (2) documents: Addendum 4 and the Question and Answer document, respectively.

9

ESBD_507906_1780947567670_Addendum 5 and Attachments.zip

Zipped file which contains three (3) documents: Addendum 5, RFO, and the Question and Answer document, respectively.

10

ESBD_507906_1781707669592_Addendum 6 and Attachments.zip

Zipped file which contains 5 documents: Addendum 6, RFO, Question and Answer document, Attachment 2.1 Pricing and Volumes, and Attachment 2.2 Financial Responsibility Matrix, respectively.

11

ESBD_507906_1782134542134_Addendum 7 and Attachments.zip

Zipped file which contains two (2) documents: Addendum 7 and the RFO, respectively.

12

ESBD_507906_1783028470493_Addendum 8 and Attachments.zip

Zipped file which contains six (6) documents: Addendum 8 Coversheet, RFO, Question and Answer document, Limited Question and Answer document, Attachment B Technical Solution Summary, and the State of Texas Subcontracting Plan, respectively.